Denali Cabins Cancellation Policy
PAYMENT/DEPOSIT
A deposit of $250 per person is due at
time of booking. Final payment is 45 days prior to tour
departure. Tours booked within 45 days of departure require full
payment before reservations can be confirmed.
CANCELLATION CHARGES
Charges will be based on the date which cancellation notice is received. Exceptions apply.
More than 45 days notice prior to tour departure: no charge
45-36 days notice prior to tour departure: cancellation fee of
$250 per person.
35 days or less notice prior to tour departure: forfeit 100% of package price.
EXCEPTIONS
Kenai River Sportsfishing Lodge:
More than 120 days prior
to departure - cancellation fee of lesser of $200 per person or
10% of total.
120 to 91 days prior to departure -
cancellation fee of lesser of $400 per person or 20% of total.
90 to 36 days - cancellation fee of 50% of total.
Within 35
days - cancellation fee of 100% of total.
Alaska Railroad
8+ days before travel: 10% cancellation fee 7 days or less before travel: Non-changeable, non-refundable
Cruises:
Individual Cruise Lines Cancellation Policies applies
CHANGES TO RESERVATION
After confirmation of your vacation, we can assist with changes to your reservation. Activities or nights can be added to your reservation for no fee. However, any date changes or individual activity cancellations will incur a fee of $25 per booking. Please note: any changes will be limited to the policies and charges set by our service partners and will be applied to your reservation. If a documentation package has been sent prior to changes, a surcharge will apply to your reservation.
Cancellation Fee Waiver (CFW):
Life is full of uncertainties! Our remote locations and the extremely short season of Alaska make travel insurance a necessity. We offer a Cancellation Fee Waiver for the portion of your trip booked with us at the cost of only 4.8% of your total invoice. This allows you to cancel your trip with us up to 48 hours prior to the start of your package and you will receive a full refund for the services. Cancellations must be made in written form via Email, Fax or Letter. The total amount of the CFW is itemized and added to your payment. CFW is available for purchases at the time of booking only. You may decline the CFW, however when not purchased, any cancellation will be subject to our Cancellation Policy.
Disclaimer of Liability:
Denali Lodges & Alaska Denali Tours reserves the right to make changes and alterations to your trip as necessary for safety, and proper handling of your stay. We spare no effort to ensure a safe trip; however outdoor activities of this nature are not entirely “risk free.” We cannot assume the responsibility for injury to participants, personal belongings, or for time or expense incurred. We are not responsible for cost of delays resulting from weather, road construction, or acts of God. Upon advancement of deposit, the depositor agrees to be bound by all of the above stated terms and conditions.